Our Privacy Policy
Last Updated: Jun 4, 2024
Welcome to Azazie’s Privacy Policy
This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your personal data. It is designed to provide you with clarity and transparency regarding how we handle your information.
Your trust is of utmost importance to us, and we want you to feel confident that your personal information is secure when you interact with our products, services and website. We encourage you to carefully read through this Privacy Policy to understand the measures we take to protect your privacy and to make informed decisions about your interactions with us.
By using our services or providing us with your personal information, you consent to the terms outlined in this Privacy Policy. If you have any questions or concerns about your privacy practices, please do not hesitate to contact us.
In case of any discrepancies or inconsistencies between the different language versions, please refer to the English version. For enquiries, you may also send us an email at moc.eizaza@atadremusnoc.
We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:
- Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
- Internet Activity
- Commercial Information, including purchases
- Financial Information, including credit or debit card number and bank or other financial account number
- Location Information, including general location data
- Physical and Audio Data, including physical characteristics or descriptions, video recordings, and photos
- Inferences from Other Data, including inferences created from other personal information collected
Information from other sources
We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals).
The categories of information we may collect include:
Other consumers (e.g., referrals)
- Personal Identifiers, including Email address
How long we keep your data
We do not retain data for any longer than is necessary for the purposes described in this Policy.
We generally retain data according to the guidelines below.| Type of Data | Retention Period |
|---|---|
| Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, Inferences created from other personal information collected | We delete or anonymize data concerning your use of our website within 5 years of collecting it. |
| Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Purchases, Credit or debit card number, Bank or other financial account number, Physical characteristics or descriptions | We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 5 years from your last purchase with us. We may keep data beyond this period in anonymized form. |
| Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, Bank or other financial account number, Physical characteristics or descriptions | We keep customer feedback and correspondence with our customer service for up to 2 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form. |
| Data we collect when you sign up for promotional and marketing communications, including Email address, Telephone number | Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications. |
| Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Postal address, Telephone number, Purchases, Physical characteristics or descriptions | We retain review, survey, and feedback data for up to 5 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services. |
| Data we collect in connection with privacy requests, including Name, Email address, Postal address, Telephone number, Purchases | We retain records related to privacy requests for a minimum of 24 months following the completion of the request. |
| Data we collect for security purposes, including Email address, Credit or debit card number, Bank or other financial account number | We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures. |
Why we process your information
We process personal information for the following business and commercial purposes:
- Conducting Surveys
- Creating Customer Profiles
- Data Storage
- Delivering Targeted Ads
- Fulfilling Customer Orders
- Improving our Products & Services
- Internal Business Operations
- Marketing Our Products & Services
- Meeting Compliance & Legal Requirements
- Operating our Website or Mobile Apps
- Organizing & Managing Data
- Preventing Fraud
- Processing Payments
- Providing Customer Support
- Providing Cybersecurity
- Sending Promotional Communications
- Tracking Purchases & Customer Data
We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:
| Personal Information Category | Categories of Service Providers | Categories of Third Parties |
|---|---|---|
| Personal Identifiers | Customer Support Tools, Cybersecurity Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Shipping Services | Ad Networks, Data Analytics Providers, Payment Processors, and Shipping Services |
| Internet Activity | Sales & Marketing Tools | Ad Networks and Data Analytics Providers |
| Commercial Information | IT Infrastructure Services, Payment Processors, and Shipping Services | Ad Networks, Customer Support Tools, Payment Processors, and Shipping Services |
| Financial Information | IT Infrastructure Services, Payment Processors, and Shipping Services | Ad Networks, Customer Support Tools, Payment Processors, and Shipping Services |
| Inferences from Other Data | None | Ad Networks |
This section provides additional information for people in the European Economic Area (EEA), United Kingdom (UK), or Switzerland (CH). The terms used in this section have the same meaning as in the General Data Protection Regulation, the UK Data Protection Act, and the Swiss Federal Act on Data Protection (collectively, “European Privacy Laws”). The term “personal information” as used in this notice has the same meaning as “personal data” in the European Privacy Laws.
Collection and Disclosure of Personal Data
The personal data we collect and how we share it is described above in our Privacy Policy.
We may disclose your personal information to the following third party controllers for business purposes:Braintree Direct, Checkout, Afterpay, PayPal - Pay with PayPal, Venmo, Pay Later, FedEx, DHL. To understand how these parties handle your data, please refer to their respectiveprivacy policies.
Lawful Bases and Legitimate Interests
We process personal data on the following lawful bases:
- Complying with legal obligations
- Fulfilling contracts
- Consent
- Legitimate interests
Where we process personal data on the basis of our legitimate interests, we pursue the following interests: Creating Customer Profiles, Data Storage, Improving our Products & Services, Processing Payments, Delivering Targeted Ads, Fulfilling Customer Orders, Internal Business Operations, Meeting Compliance & Legal Requirements, Operating our Website or Mobile Apps, Organizing & Managing Data, Sending Promotional Communications, Tracking Purchases & Customer Data, Preventing Fraud, Providing Cybersecurity, Providing Customer Support, Marketing Our Products & Services, and Conducting Surveys.
International Data Transfers
We may send the personal data of individuals in the EEA/UK/CH to third countries, including the United States, where it may be stored or processed, for example on our service providers’ cloud servers. When we transfer personal data, we rely either on Adequacy Decisions as adopted by the European Commission (EC), the UK Information Commissioner's Office (ICO), or the Swiss Federal Data Protection and Information Commissioner (FDPIC) on the basis of the EU-US Data Privacy Framework, UK-US Data Bridge, and Swiss-U.S. Data Privacy Framework agreements, Standard Contractual Clauses (SCCs) issued by the EC or the FDPIC, or International Data Transfer Agreements (IDTAs) approved by the ICO. Data protection authorities have determined that the SCCs and IDTAs provide sufficient safeguards to protect personal data transferred outside the EEA/UK/CH. You may read more about international data transfer mechanisms at the following links:
- https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/standard-contractual-clauses-scc_en
- https://ico.org.uk/for-organisations/guide-to-data-protection/guide-to-the-general-data-protection-regulation-gdpr/international-data-transfer-agreement-and-guidance/
- https://www.edoeb.admin.ch/edoeb/en/home/datenschutz/arbeit_wirtschaft/datenuebermittlung_ausland.html
Privacy Rights
Individuals in the EEA/UK/CH have the following rights regarding their personal data.Make a Privacy Request by clicking here. Once you submit a request, we will verify your identity and process your request in most cases within 30 days.
Right to access. You have the right to request a copy of the personal data we hold about you.
Right of portability. You have the right to ask us to transfer your data to another party.
Right to rectification. You have the right to request that we rectify any incorrect information we have about you.
Right of erasure. You have the right to request that we erase (delete) any personal information we hold about you.
Right to withdraw consent. You have the right to withdraw your consent at any time when we rely on your permission to process your personal data.
Right to object. You have the right to object to our use of data about you.
Right to lodge a complaint with a supervisory authority. You have a right to lodge a complaint with a supervisory authority. For more information, you can visit theInformation Commissioner’s Office website at https://ico.org.uk/, the Federal Data Protection and InformationCommissioner’s website at https://www.edoeb.admin.ch/, or see a list of EU Data Protection Authorities athttps://www.gdprregister.eu/gdpr/dpa-gdpr/.
Inquiries
Controller contact information
Azazie
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